New online consultation service launching on Wednesday 13th July 2022
We’re pleased to announce that we will be launching a new online consultation tool called PATCHS at our GP practice on Wednesday 13th July. We have selected PATCHS to take the place of our current online consultation service to improve the experience for our patients.
The new online consultation service offers a secure, simple and flexible way for patients and carers to contact their GP practice – it will not replace face to face appointments, it is in addition to routine contact with Practices. It will be accessible between the hours of 08:00 and 18:30, Monday to Friday and will not be checked outside of these hours. This should not be used for emergencies when you should contact 999 or visit A&E and it should not be used for urgent same day medical issues, you should call the practices if you have an urgent need.
By registering you will have easy access to a range of services from your computer or smartphone, including:
- reporting symptoms to your GP
- booking virtual appointments
- accessing health advice
You can register as a patient by visiting:
All you will need to do is provide an email address and set up a password.
To request repeat prescriptions, you should continue to follow the current process we have in place which is to use our Request a Repeat Prescription Triage.
For more information on PATCHS you can visit their website: PATCHS